Learning about technology requires tutoring. Books are OK for learning terminology, and YouTube videos are great for learning how to do something specific. Group training sessions are actually much more useful after a proper tutoring session. For general skill with technology, you must feel safe to play and practice, and that is much easier with an expert at your side. Schedule a tutoring session with us. It is half the cost of support and will lessen the need for support or repairs.
There seems to be an endless list of things one must learn to use technology with confidence, but I assure you that only three things must be understood thoroughly: email, WWW browsers, and file management. If you are good with these three things, everything else is less daunting.