612-423-5370

All in-home support visits now require screening to see if we should work together.
Local, fast, knowledgeable, and patient (but also irreverent and sometimes brutally honest) technical support for Hopkins, Minnetonka, Plymouth, Edina, Eden Prairie, Orono, Wayzata, and Saint Louis Park. Pretty much anywhere west of the Lowry Hill tunnel. $75/hr for standard tech support and $30/hr for tutoring. No surprises, no gimmicks, just the straight dope regarding your technical support needs. 15 minutes of free training may be required before repairs commence. Feel free to download my technology primer to start lessening your tech stress:

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Services

Just some of our services are shown below. Please see the "services tab" for full service listing and each in greater detail.

Network Support

• All brands of router supported
• Dead spots diagnosed and fixed
• WiFi printers installed, but only laser printers. I do not work with ink-jet printers.
  
• NAS (Network Attached Storage) set up

Data Backup

• Automated
• Cloud or local
• Back ups verified

Macintosh Support

• Reinstalling OSX
• App support
• Making OSX fast again without reinstalling it (using Onyx)
• Tutoring, because Macs are more stable, but they aren't necessarily easier to use
  

New Computer Transfer

• Getting all of your data from old computer
• Putting your data on new computer
• Assisting with programs on new computer

Video

• Use video to promote, teach, and market
  
• Transfer from VHS (or other tape) to digital
  
• I'll take your videos and make something fun
  

Computer Recycling

• Old or broken technology taken away for you
• Hard drives are safely wiped to D.O.D. standards
• I may pay you for some old or broken equipment (e.g., laptops, newer stuff)
• We don't take CRT monitors or printers.
  

Testimonials

Brad has saved me and my desktop and laptop PC's on numerous occasions. He provided stellar technical service, networked my entire home, (PCs and printers). He charges a reasonable cost that is provided and agreed to before the work begins.
Katy Smith - Minneapolis

I've called upon Brad several times for his expertise with Networking and Microsoft Operating systems. He's very efficient, reasonable and always on time. I've recommended him to all of my friends and family members.
​Bill Owen - Minneapolis

I run my business from a home office. Brad has helped me several times over the past few years by providing IT services as well as software training. He provides quality, responsive service at a great value. I appreciate that Consumer Tech Support "has my back" when I encounter computer problems that I am not equipped to handle on my own.
Patty Osterberg - Hastings

​Once again you've cleaned up my mess! I really appreciate your layman's descriptions of things for me! It was a great value for the charge.
​Doug Sattler - Detroit Lakes