Since 2005, I have enjoyed providing tech support to homes and small businesses. I like being quite different from the big box store support options. Don't you hate it when a professional 'mystifies' the service they are providing? As much as is feasible, I empower you to understand and be a good steward of your technology. Do you change the oil in your snow blower every year? That's what the manual says to do but every three years is probably just fine.

The truth is that technology requires less maintenance than is often touted and break down maintenance actually makes sense in many cases (unlike with cars). All that you absolutely must do is software updates and backups.

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I specialize in the needs of seniors, specifically by being patient, being understanding, and using analogies. I take things slow and allow a gradual increase in knowledge. At the same time, I'm not politically correct. For instance: if you're using Microsoft software or an ink-jet printer, I can offer few guarantees, but we can do the best we can with the junk Microsoft and HP dumps on their customers.
I'm also a dog lover. Check out my Instagram for my dog Roxy: