Brad Copeland - Owner and Operator

Since 2005, I have enjoyed providing tech support to homes and small businesses. I like being quite different from the big box store support options. Don't you hate it when a professional 'mystifies' the service they are providing? As much as is feasible, I empower you to understand and be a good steward of your technology. Do you change the oil in your snow blower every year? That's what the manual says to do but every three years is probably just fine.
     The truth is that technology requires less maintenance than is often touted and break down maintenance actually makes sense in many cases (unlike with cars). All that you absolutely must do is software updates and backups.
     I specialize in the needs of seniors, specifically by being patient, being understanding, and using analogies. I take things slow and allow a gradual increase in knowledge. I have fixed computers that were way out of date, just so my senior customers could have more time to acclimate to the dreaded prospect of a getting a new computer.
Check out this video to see if my style is to your liking: